Privacybeleid

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Privacy Policy

Last updated on: October 14, 2024

Privacy Policy

Your privacy is important to us. It is urbanitz.shop’s policy to respect your privacy regarding any information we may collect from you across our website, https://urbanitz.shop.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifiable information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

Who is the controller of your personal data?

The Dutch company, ANDRS Projects Europe B.V.(“ANDRS”), is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. 
Companies register: Kamer van Koophandel
Company registration number: 54057655
Authorised representative: Caroline Vrauwdeunt
VAT registration number: VAT NO. NL8511.38.664.B01

Where do we store your data?

The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.

For transfers outside the EEA, ANDRS will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.

Who can access your data?

Your data may be shared within the ANDRS company and its subcontractors. We never pass on, sell or swap your data for marketing purposes to third parties outside ANDRS.

Data that is forwarded to third parties, is only used to provide you with our services. You will find categories of third parties under every specific process below.

What is the legal ground for processing?

For every specific process of personal data we collect from you, we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on you at any time. We will give you access to any Personal Information we hold about you within 30 days of any request for that information. You may request to access, correct, amend or delete information we hold about you by contacting us here. There is no charge for an individual to access or update their Personal Information.

Right to portability: 
Whenever ANDRS processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: 
You have the right to request rectification of your personal data if the data is incorrect, including the right to have incomplete personal data completed. 

If you have urbanitz.shop account, you can edit your personal data under your account pages.

Right to erasure:
You have the right to erase any personal data processed by ANDRS at any time except for the following situations:

*you have an ongoing matter with Customer Service
*you have an open order which has not yet been shipped or partially shipped
*you have an unsettled debt with ANDRS, regardless of the payment method
*if you are suspected or have misused our services within the last four years
*your debt has been sold to a third party within the last three years or one year for deceased customers
*your credit application has been rejected within the last three months
*if you have made any purchase, we will keep your personal data in connection to your transaction for book-keeping purposes

Your right to object to processing based on legitimate interest: 
You have the right to object to processing of your personal data that is based on ANDRS’s legitimate interest. ANDRS will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing emails
* by editing the settings of your account

Right to restriction:
You have the right to request that ANDRS restricts the process of your personal data under the following circumstances:

* if you  object to a processing based on ANDRS’s legitimate interest, ANDRS shall restrict all processing of such data pending the verification of the legitimate interest.
* if you have claim that your personal data is incorrect, ANDRS must restrict all processing of such data pending the verification of the accuracy of the personal data.
* if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
* if ANDRS no longer needs the personal data but it is required by you to defend legal claims.

Right to complain with a supervisory authority: 
If you consider ANDRS to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.

Updates to our Privacy Policy:

We may need to update our Privacy Policy. The latest version of the Privacy Policy is always available on our website. We will communicate any material changes to the Privacy Policy, for example the purpose of why we use your personal data, the identity of the Controller or your rights.